We’ve been doing a lot of industry research, but more importantly listening closely to our customers! It’s become clear that whether the knowledge contribution is Technical Support, Technical Documentation, or Technical Training, it’s all the same information; it’s just used in different ways. Keeping this information current, relevant, and in an efficient manner is going to continue to play a crucial part of the training equation.
As technical products become more complex and information grows in both volume and speed, training is no longer one-size-fits-all. Every day, we’re faced with:
- Shrinking budgets
- Remote employees
- Productivity and quality management issues
- Technicians being forced to maintain knowledge across many different product lines, sacrificing expertise
The training industry needs to adapt to meet the needs of students and provide module-based learning to give the answers when and where they’re needed.
Innovatia creates effective solutions that tap into the latest technology, techniques, and approaches to provide you with training solutions that deliver business results. They drive performance and maximize productivity using our suite of custom training solutions.
If you have any questions on how your business can achieve its training goals, please don’t hesitate to ask. You may also be interested in our new Avaya offer which can help you stretch your training budget even further!
I look forward to working with you soon!
Product Manager – Training