Innovatia Training Blog

“Are You Willing to Travel?” That’s one of the questions I ask when I’m on the phone interviewing an instructor who may come to work for our growing company.

Innovatia offers training through several different methods including Instructor-Led Classroom, Instructor-Led On-Site, Virtual Classroom, Self-Paced, and Blended. Although many of our training classes are delivered online, on occasion our instructors travel to customer sites to deliver training.

I asked Greg Seamster, who delivers both DMS-10 and CS 1500 training, to provide me with some examples of places he has delivered training onsite. It’s a long list; so I picked three examples that I’ll cover in upcoming posts. The pictures provide a sneak peek:

• Alaska
  

  Fairbanks, Alaska

• Montana
  

  Great Falls, Montana

• American Samoa
  

  American Samoa

Yes, travelling to deliver training onsite does entail travel for the instructor. But the rewards, in terms of getting to meet the students first hand, and the places visited, fuel our instructors with enthusiasm, and allow students to get acquainted with an instructor that they may have already “met” virtually in online training.

And once back home, the instructors know the odds are good that they will be working with folks from that company again, with a deepened understanding of the customer.

Ask one of our Innovatia Sales Specialists about the best training methodology for you and your organization, or you can link to our course catalog http://www.innovatia.net/training to discover the methodology used in the courses you require.

Al McDougall

As part of Innovatia’s commitment to providing training when and where needed, Greg Seamster, one of Innovatia’s CS 1500 training instructors, delivered course 0290A CS 1500 System Maintenance onsite at our customer’s offices in Rapid City, SD the week of June 7th-11th, for students from several telcos in the area. Greg included information on the new features coming in Release 6 of the CS 1500, as it relates to the 0290A CS 1500 System Maintenance course.

0290A is one of the most popular CS 1500 courses, and Greg is always glad to meet in person the students he has met previously “virtually” while delivering online CS 1500 courses.

Rapid City is known as the “Gateway to the Black Hills”, the “Star of the West”, and is also referred to as the “City of Presidents”. Numerous statues commemorate US presidents including George Washington, Dwight D. Eisenhower, John F. Kennedy, Richard Nixon and others.

After class Greg visited Mount Rushmore which features sculptures of George Washington, Abraham Lincoln, Thomas Jefferson, and Theodore Roosevelt.

Also located nearby is the Crazy Horse Monument, under construction, which honors this famous chief of the Lakota people of the Sioux tribes. Greg visited that monument on a previous teaching assignment to Rapid City.

The CS 1500 courses are much in demand. Having just returned home from teaching course 0290A CS 1500 System Maintenance onsite the week of June 7th-11th, Greg taught 0290A in the training facility in Raleigh, NC the week of June 14th-18th, and will be teaching course 0293A CS 1500 System Translations the week of June 21st-25th, in the training facility in Raleigh, NC.

Next month we’ll interview Greg and ask him to share his experiences of some of the other places he has traveled to in recent years, from Alaska to American Samoa, in his role as an instructor for both DMS-10 and CS 1500 courses.

Al McDougall