Archive for the ‘Q & A’s’ Category

SIP 101

Thursday, May 27th, 2010

SIP  – what is it?

 SIP or Session Initiation Protocol was developed in 1996 and was updated in the latest version in 2000. It is an application layer protocol that is designed to be independent. SIP came to the fore front with the explosion of VOIP and converged networks.

 But really, what is SIP?

SIP in a nut shell is a way for various devices manufactured by various vendors to communicate in a common language. Most devices (phones, video, and cell phones 4G) manufactured today have the ability to be SIP enabled. The communication is initiated by one device and gives a common language so all devices regardless of manufacturer are able to communicate seamlessly to the end user. 

The importance of SIP is the tools that are now being created to enable you to manage your converged network from a single point regardless of the various manufactures of the equipment IE Cisco, Avaya, Nortel etc. 

I believe SIP will continue to grow and become a major factor in all networks at time progresses. After all the only thing that is constant in IT is change.

Until next time,
Kerry

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Common Questions & Answers about Innovatia Training

Thursday, May 20th, 2010

While we were at Global Connect, a lot of the visitors to our booth were curious to learn more about Innovatia Training and what we do.  We received a number of questions, so I thought I would spend some time talking a little bit about the answers to some of the more common questions we received. 

What Kind of Training does Innovatia provide?
We provide training on Avaya, Nortel, Cisco, Movius, and Microsoft. While at Global Connect, people were surprised to learn that in fact we are one of the only training companies authorized to provide both Nortel and Avaya Training

Does Innovatia sell the same courses to everyone or can you customize the training to suit the customer’s specific needs? 
• Not only do we provide Vendor Training, but we can also customize training to suit your company’s needs.  That can mean just adjusting an already existing course or building an entirely new course based on a full needs assessment.

Can you provide Avaya Training right now?
• Yes!  We are currently offering an Avaya IP office Road Show in 10 different cities across North America.  If you would like us to come to you, just say the word – Innovatia does both public and on-site training.  We also provide training on various other Avaya courses.  Check out the following links for more information or give us a call at 1-888-466-6855.
• Monthly Promotions
• Browse Catolog

Is Innovatia purely a Training Company or do they provide other services?
• Did you know that Innovatia does documentation for major OEMs and also technical support?  This means that when you are having trouble understanding a document during a training course, in many cases, we can actually go to the writer who developed that document and find out what they meant.  It also means that when we receive a number of calls on our technical support lines, we can integrate these questions into our training.

If you have any questions for us about the training that we provide, please give us a call at 1-888-466-6855 and one of our training specialists will be happy to help you.

That’s all for now!

Leslie Magee
Product Manager, Innovatia Inc

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