This morning I had the opportunity to sit in on the Avaya Technical Training, and Professional Credential Development Roadmap. These sessions were fantastic and it was great hearing firsthand what some of the challenges are that face the Channel Partners, as it relates to getting and maintaining certifications on these very complex systems. This group of individuals are a highly intelligent bunch, with such a demanding job to keep current with the ever changing technology releases and upgrades! Our job at Innovatia is to understand those challenges and work hard on our customers behalf to get them to where they need to be quickly, affordability, while providing quality and meaningful learning experiences.
I’ve seen and heard about some smart new technologies that we will be looking into in an effort to continually strive to be the best training partner. I’m hoping we can get some pilot projects started and will be looking for partners to help us test and provide valuable feedback. Stay tuned for more to come….